Hotel general managers and their staff are mainly interested in the security of their guests and their property. Additionally they require excellent customer service skills from their security officers, who understand their role. The security officer must enforce the security and safety requirements of the hotel while representing their client and treating the guest with the utmost respect. For more specific needs our security consultant will create customized security plans for each client.
Vigilant Private Guards hires and trains their security officers by the highest industry standards. We provide continuous, rigorous training for our supervisory staff and our security officers ensuring that they possess all the relevant skills like impeccable written and verbal communication, professional attitude and appearance, fitness and additional more specific skills pertinent for the client they are assigned to. Vigilant Private Guards security consultants devise safety and security plans for our clients. They train supervisors and security officers to execute the security plan. They will create customized post orders for each client and serve as the direct contact in case our clients need changes made to their security services.
Vigilant Private Guards has provided security services to many hotels and the common feedback from our clients has been that our security officers are well trained and professional, our supervisors are attentive to detail and go beyond their scope of service to ensure excellent customer service is provided and that our security consultants are simply the best in the business.